Privacy Policy
Glucose Lane processes your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA).
What we collect
When you place an order or use our client portal, we collect your name, email address, phone number, delivery address, order details, and (if you create a portal account) your account login details. Payment card details are entered directly with our payment provider and are not stored on our systems.
Why we collect it
We use this information to process and deliver your order, communicate with you about it, manage your account and bookings, and improve our service.
How long we keep it
We keep your information for as long as necessary to fulfil your order and to meet our legal, accounting and tax obligations.
Who we share it with
We share order and payment details with our payment provider to process payment, and delivery details with our delivery partners to get your order to you. We do not sell your personal information to third parties for marketing.
Your rights
You can ask us to access, correct or delete the personal information we hold about you by contacting our Information Officer below.